Report a leak

We respond to water faults 24 hours a day, 365 days a year.

Please report the following leaks to Unitywater:

  • At your meter
  • On the footpath
  • On the road
  • Public land

by contacting us on 1300 086 489.

If you are able to send us a photo of the leak, please

If you suspect a leak inside your property, please see 'Checking for concealed leaks on your property’. Leaks on your property from the water meter to your house are the responsibility of the property owner.

When reporting a leak

To help us respond to the fault as efficiently as possible, describe the type of leak you have noticed to the consultant.

Leak - Trickle Leak - Puddle
Trickle Puddle


Leak - Flowing down the street Leak - Major Burst
Flowing down the street Major burst
    Did You Know
  • Installing a water efficient 4 star rated showerhead will reduce the flow from 20 litres per minute to 9 litres per minute.