Contact us

 

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Faults and emergencies (24 hours)                                         1300 086 489


Manage your account online

Quick and easy account

management 24/7

  

 Register in a few simple
steps – all you need is
your account number

 

NEW!

Automatic reminders

when your bill is due


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Submit a form

General service request or enquiry

 

Water, sewerage or trade waste service request

 

Provide feedback (compliment/ complaint)

 

Speaker request 

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Contact our Customer Service Team


Faults and emergencies (24 hours)

 

Write to us:


PO Box 953, Caboolture QLD 4510 

Email: customer.service@unitywater.com

Fax: (07) 5431 8288

 

 

Call the Customer Contact Centre  

 

8.30am – 5.00pm Monday to Friday
(Excluding public holidays)


International Phone Number 

 

                                       
Visit a customer service counter

1300 086 489 

 

 

 

 

 

 

 

 

 

 

1300 086 489 

 

+61 7 5431 8333 

 

 

 8.30am – 5.00pm Monday to Friday
(Excluding public holidays)

 Caboolture: Ground Floor, 33 King Street

 

 Maroochydore:  Ground Floor, 6-10 Maud Street

   

    Saving Tips
  • Toilet Tip #1

    Up to 16% of household water is flushed down the toilet. Unnecessary flushing is one of the biggest wasters of water. Don’t flush needlessly, and never flush items other than toilet paper down the toilet.